PRIVACY POLICY
NOIDA CITY SPA – Privacy Policy
At NOIDA CITY SPA, we respect your privacy and are committed to protecting the personal information you may provide when using our website, contacting us, making an enquiry or requesting information about our spa and massage services.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it and the choices you may have regarding your information.
By using our website or contacting NOIDA CITY SPA, you acknowledge that you have read this Privacy Policy.
NOIDA CITY SPA
J-32, J Block, Pocket J
Sector 18, Noida
Uttar Pradesh 201301
Phone: 9899816600
1. INFORMATION WE MAY COLLECT
Depending on how you interact with our website and business, we may collect limited information that you voluntarily provide.
This may include:
Name
Phone number
WhatsApp contact details
Email address, if provided
Preferred appointment date or time
Service enquiry details
Messages or information you provide when contacting us
Information required to respond to your enquiry
We only request information that is reasonably necessary for responding to enquiries, managing appointments and providing information about our services.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically by the website or by services used to operate and improve the website.
This information may include:
IP address
Browser type
Device type
Operating system
Approximate geographic information
Pages visited
Time spent on pages
Referring website
General website usage information
This information is generally used to understand website performance, improve the user experience and identify technical issues.
3. HOW WE USE YOUR INFORMATION
We may use information you provide for purposes such as:
Responding to enquiries
Managing appointment requests
Confirming service availability
Communicating about appointments
Providing information about our spa services
Responding to WhatsApp or telephone enquiries
Improving our website and services
Maintaining website security
Understanding general website usage
Preventing misuse or fraudulent activity
Complying with applicable legal requirements
We do not need personal information simply for you to browse general informational pages of our website.
4. APPOINTMENT INFORMATION
If you contact NOIDA CITY SPA to enquire about an appointment, we may use the information you provide to communicate with you regarding your enquiry.
This may include your name, phone number, preferred service, preferred date or time and other information necessary to manage the enquiry.
Please provide only information that is necessary for your appointment or enquiry.
5. WHATSAPP COMMUNICATION
NOIDA CITY SPA may provide WhatsApp as a convenient way to contact us regarding appointments and service enquiries.
If you choose to contact us through WhatsApp, information exchanged through WhatsApp is also subject to WhatsApp's own privacy policy and terms of service.
We recommend that you do not send unnecessary sensitive personal information through WhatsApp or other messaging platforms.
6. TELEPHONE COMMUNICATION
If you contact NOIDA CITY SPA by telephone, we may use the information you provide during the conversation to respond to your enquiry or manage an appointment.
Telephone communications may also be subject to the policies and systems of the relevant telecommunications provider.
7. WEBSITE COOKIES
Our website may use cookies or similar technologies to improve website functionality and understand general visitor activity.
Cookies may help with functions such as:
Website performance
User preferences
Analytics
Security
Understanding how visitors use our website
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. GOOGLE ANALYTICS & WEBSITE ANALYTICS
Our website may use analytics services such as Google Analytics to understand general website traffic and visitor behaviour.
Analytics information may help us understand:
Which pages visitors view
How visitors find our website
General website engagement
Website performance
Technical issues
General audience trends
Analytics services may use cookies or similar technologies according to their own policies.
9. GOOGLE ADS & MARKETING SERVICES
NOIDA CITY SPA may use online advertising and marketing services, including Google Ads or similar advertising platforms, to promote our website and services.
These services may use cookies, advertising identifiers or similar technologies to measure advertising performance and understand how users interact with advertisements.
The use of such technologies is governed by the relevant third-party platform's policies.
We do not control the privacy practices of third-party advertising platforms.
10. THIRD-PARTY SERVICES
Our website may use or link to third-party services such as:
Google Maps
Google Analytics
Google Ads
WhatsApp
Website hosting services
Payment or communication services, where applicable
Other tools required for website functionality
These third-party services may process information according to their own privacy policies.
NOIDA CITY SPA does not control the privacy practices of third-party services.
11. GOOGLE MAPS
Our website may display a map or location information to help visitors find NOIDA CITY SPA.
If you interact with Google Maps or related Google services, Google may process information according to its own privacy policies and terms.
Our address is:
J-32, J Block, Pocket J, Sector 18, Noida, Uttar Pradesh 201301
12. HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect personal information provided to us from unauthorized access, misuse or disclosure.
However, no website, online communication method or electronic storage system can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted through the internet.
13. HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing appointments, maintaining business records and complying with applicable legal obligations.
The actual retention period may depend on the type of information and the reason it was collected.
14. SHARING OF PERSONAL INFORMATION
We do not intend to sell your personal information.
We may share limited information where reasonably necessary to:
Provide requested services
Respond to an enquiry
Process an appointment
Operate our website
Use necessary technology or service providers
Maintain website security
Comply with applicable legal requirements
Protect our legal rights or business interests
Where third-party service providers are involved, their handling of information may be governed by their own privacy policies.
15. CHILDREN'S PRIVACY
Our website is intended for a general audience and our services are subject to applicable age and safety requirements.
We do not knowingly seek to collect unnecessary personal information from children.
If a parent or legal guardian believes that a child has provided personal information to us without appropriate consent, they may contact us so that we can review the request and take appropriate action where applicable.
16. SENSITIVE PERSONAL INFORMATION
Please do not provide unnecessary sensitive personal information through our website, contact forms, WhatsApp or email.
If you voluntarily provide information relating to a health concern, allergy, injury or similar matter for the purpose of discussing service suitability, we will use that information only as reasonably necessary for the enquiry or service-related communication.
We recommend discussing medical concerns with an appropriately qualified healthcare professional.
17. YOUR PRIVACY CHOICES
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact us to:
Ask what information you have provided
Request correction of inaccurate information
Ask questions about how your information is used
Request deletion of information where legally applicable
Withdraw certain communications where applicable
Some information may need to be retained where required by law or for legitimate business purposes.
18. MARKETING COMMUNICATIONS
If you provide your contact information for an enquiry or appointment, we may use it to respond to that specific request.
Where marketing communications are sent, you may request that we stop sending such communications.
We aim to respect reasonable requests regarding unwanted promotional communication.
19. EXTERNAL LINKS
Our website may contain links to websites or platforms operated by third parties.
NOIDA CITY SPA is not responsible for the privacy practices, security or content of external websites.
Before providing personal information to a third-party website, we recommend reviewing that website's privacy policy.
20. WEBSITE SECURITY
We take reasonable measures to maintain the security and functionality of our website.
However, internet communications are not completely secure, and users should understand that information transmitted online may carry some level of risk.
You should use appropriate security measures when accessing our website or communicating online.
21. CHANGES TO THIS PRIVACY POLICY
NOIDA CITY SPA may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable requirements.
Any updated version will be published on this page.
We recommend reviewing this page periodically to remain informed about how information may be handled.
22. LEGAL & REGULATORY REQUIREMENTS
We may disclose or retain information where reasonably necessary to comply with applicable laws, regulations, legal proceedings, government requests or lawful authorities.
We may also use or disclose information where reasonably necessary to protect the rights, safety, property or legitimate interests of NOIDA CITY SPA, our guests or other persons, subject to applicable law.
23. DATA ACCURACY
We rely on the information provided by visitors and guests for enquiries and appointments.
If you believe that information you have provided to us is incorrect or outdated, please contact us so that we can review and update it where appropriate.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact NOIDA CITY SPA.
NOIDA CITY SPA
📍 Address:
J-32, J Block, Pocket J
Sector 18, Noida
Uttar Pradesh 201301
📞 Phone: 9899816600
💬 WhatsApp: Contact us for privacy enquiries, appointments and general information.
25. ACKNOWLEDGEMENT
By using the NOIDA CITY SPA website or voluntarily providing information to us, you acknowledge that you have had an opportunity to review this Privacy Policy.
This Privacy Policy should be read together with our Terms & Conditions and Disclaimer pages.
✨ NOIDA CITY SPA
Premium Spa & Wellness Experience in Sector 18, Noida
J-32, J Block, Pocket J, Sector 18, Noida, Uttar Pradesh 201301
📞 9899816600
Your Comfort. Your Time. Your Wellness.