TERMS & CONDITIONS
NOIDA CITY SPA – Terms & Conditions
Welcome to NOIDA CITY SPA. These Terms & Conditions explain the general terms that apply when you visit our spa, use our website, enquire about our services or make an appointment.
By using this website or booking a service with NOIDA CITY SPA, you acknowledge that you have read and understood these Terms & Conditions and agree to follow them.
Our spa is located at:
NOIDA CITY SPA
J-32, J Block, Pocket J
Sector 18, Noida
Uttar Pradesh 201301
Phone: 9899816600
NOIDA CITY SPA provides professional spa and massage services intended to provide relaxation, comfort and general wellness.
Our services may include body massage, full body massage, Swedish massage, deep tissue massage, head and shoulder massage, foot massage and aromatherapy massage, subject to current availability.
Service availability, session duration and other service details may change from time to time. Guests are encouraged to contact us before visiting to confirm the current service menu and availability.
Appointments are recommended to help us manage availability and provide a convenient experience for our guests.
When making an appointment, you may be asked to provide basic information such as your name, contact number, preferred service, preferred date and preferred time.
An appointment should be considered confirmed only after confirmation from NOIDA CITY SPA.
Submitting an enquiry or sending a message does not automatically guarantee an appointment.
We may be unable to accommodate an appointment if the requested time is already unavailable.
3. ARRIVAL & PUNCTUALITY
Guests are requested to arrive on time for their scheduled appointment.
Arriving late may reduce the available session time when another appointment is scheduled after yours. The full service duration may not always be extendable because of scheduling requirements.
If you expect to be late, please contact us as soon as possible.
4. CANCELLATION & RESCHEDULING
If you are unable to attend your scheduled appointment, we request that you contact NOIDA CITY SPA as early as possible.
Appointments may be rescheduled depending on availability.
Repeated cancellations, no-shows or significant delays may affect future appointment availability.
Any cancellation or rescheduling terms communicated at the time of booking may also apply.
5. SERVICE AVAILABILITY
NOIDA CITY SPA may update, modify, add or remove services from its service menu at any time.
Descriptions of services displayed on this website are provided for general information.
Not every service may be available at every time. Guests should contact us before visiting if they want to confirm the availability of a particular service.
6. GUEST COMFORT & PREFERENCES
We aim to provide a comfortable, respectful and welcoming environment for all guests.
Guests are encouraged to communicate their comfort preferences to our team before or during a session.
If you experience discomfort during a service, please inform the therapist or spa team immediately.
Our team may adjust or discontinue a service where reasonably necessary for guest comfort or safety.
7. HEALTH INFORMATION
Spa and massage services are intended for general relaxation and wellness and are not a substitute for professional medical diagnosis, treatment or advice.
Guests should inform the spa team before a session about any relevant condition, injury, allergy, sensitivity or other circumstance that may affect their ability to receive a particular service.
If you have a medical condition, recent injury, are recovering from a procedure, are pregnant, or have any concern about whether massage is suitable for you, please consult an appropriately qualified healthcare professional before booking.
NOIDA CITY SPA does not provide medical diagnosis or medical treatment through its spa services.
8. PERSONAL BELONGINGS
Guests are responsible for their personal belongings while visiting NOIDA CITY SPA.
We recommend that valuable items and unnecessary personal belongings are not brought to the spa.
NOIDA CITY SPA is not responsible for loss or damage to personal belongings to the extent permitted by applicable law.
9. RESPECTFUL CONDUCT
All guests are expected to behave respectfully toward spa staff and other guests.
NOIDA CITY SPA does not permit abusive, threatening, harassing, inappropriate or unlawful behaviour.
We reserve the right to refuse or discontinue a service where a guest's conduct is considered inappropriate, unsafe, disrespectful or inconsistent with our service standards.
10. PROFESSIONAL ENVIRONMENT
NOIDA CITY SPA is committed to maintaining a professional spa and wellness environment.
Our services are provided for relaxation, wellness and personal comfort.
Guests are expected to respect the professional nature of the services and the privacy and comfort of staff and other guests.
Any inappropriate or unlawful request may result in immediate refusal of service.
11. PRICING & PAYMENTS
Service prices may vary depending on the selected service, session duration and current pricing.
The applicable price should be confirmed with NOIDA CITY SPA before booking if required.
We reserve the right to update prices or service packages when necessary.
Any applicable payment terms will be communicated during the booking or service process.
12. WEBSITE INFORMATION
We make reasonable efforts to keep the information on our website useful and up to date.
However, service availability, pricing, contact information, photographs, descriptions and other website content may change without prior notice.
Website information should therefore be considered general information rather than a guarantee that a particular service, price or appointment will be available.
13. WEBSITE USE
You agree to use the NOIDA CITY SPA website only for lawful purposes.
You must not:
Use the website for unlawful activities.
Attempt to interfere with website operation.
Introduce malicious software or harmful code.
Attempt unauthorized access to website systems.
Copy or misuse website content without permission.
Use website information to mislead, impersonate or harm another person or business.
We may restrict access to the website where necessary to protect our website, business or users.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, the content published on the NOIDA CITY SPA website, including text, branding, logos, graphics, photographs, designs and other original materials, belongs to or is used by NOIDA CITY SPA with appropriate rights.
You may not reproduce, copy, modify, distribute or commercially use our website content without prior written permission, except where permitted by applicable law.
15. THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms or services for convenience or additional information.
NOIDA CITY SPA does not control third-party websites and is not responsible for their content, availability, privacy practices or terms.
You should review the relevant third party's terms and privacy policy before using an external service.
16. WHATSAPP & COMMUNICATION
NOIDA CITY SPA may use telephone, WhatsApp or other communication channels to respond to enquiries, appointments and service-related requests.
When contacting us through WhatsApp or another third-party platform, your use of that platform is also subject to the platform's own terms and privacy policies.
Please avoid sending unnecessary sensitive personal information through messaging platforms.
17. PRIVACY
Any personal information provided through our website, contact forms, telephone calls, WhatsApp or appointment enquiries will be handled according to our Privacy Policy.
Please review our Privacy Policy to understand how information may be collected, used and protected.
18. PHOTOGRAPHS & WEBSITE CONTENT
Images displayed on the NOIDA CITY SPA website may be used to illustrate the atmosphere, facilities, services or general spa experience.
Actual room appearance, equipment, service availability and other details may vary.
Images should not necessarily be interpreted as a guarantee that every item shown will be available at the time of your visit.
19. DISCLAIMER OF MEDICAL CLAIMS
Information provided on this website is for general informational and wellness purposes.
NOIDA CITY SPA does not claim that massage or spa services diagnose, prevent, cure or treat medical conditions.
Guests should seek appropriate professional medical advice for medical concerns.
Nothing on this website should be interpreted as medical advice.
20. LIMITATION OF LIABILITY
To the extent permitted by applicable law, NOIDA CITY SPA will not be responsible for losses arising from circumstances outside our reasonable control, website interruptions, third-party services, appointment availability or changes to services.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
21. CHANGES TO THESE TERMS
NOIDA CITY SPA may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices or applicable requirements.
Updated Terms & Conditions will be published on this page.
We recommend reviewing this page periodically if you regularly use our website or services.
22. GOVERNING LAW
These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.
Any dispute relating to the website or services shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Noida, Uttar Pradesh, subject to applicable law.
23. CONTACT INFORMATION
If you have any questions about these Terms & Conditions, our services or appointments, please contact us.
NOIDA CITY SPA
J-32, J Block, Pocket J
Sector 18, Noida
Uttar Pradesh 201301
Phone: 9899816600
WhatsApp: Contact us for appointments and enquiries.
✨ YOUR COMFORT. YOUR TIME. YOUR WELLNESS.
Thank you for choosing NOIDA CITY SPA.
We are committed to providing a professional, comfortable and welcoming spa and wellness environment for our guests in Sector 18, Noida.
NOIDA CITY SPA
Premium Spa & Wellness Experience in Sector 18, Noida